Vanessa’s talents lie in that she understands both the head and the heart of spa and wellness. Often you come across great therapists that have progressed up the ranks to oversee spa operations yet lack an in depth experience or understanding of true business. The same can be said for management that comes in at the top and doesn’t possess an understanding or empathy for the daily workings of a spa and the front line staff that operate one. Vanessa has the rare talent for both. Vanessa sees the poetry and essence of what a true spa environment really is and combines this with her unique ways of discovering the motivation behind the spa guest. Add to this a natural instinct for figures and that’s how someone like Vanessa can capture the beauty of spa and take it to a whole new level.
Director & Co-founder